Dutscher digital solutions

Power and flexibility

Dutscher has deployed digital and IT solutions that must meet two imperatives:

the use of the best tools on the market, scalable, in line with the latest technological innovations, powerful and interfaceable with all information systems on the market for universal connectivity;
autonomy in mastering the tools and the ability to develop functionalities for our needs and our customers immediately.

For this reason, these functions are fully internalized and carried out by teams of highly skilled specialists.

Three internal departments cover our digital needs:

an IT team that manages and develops the functionalities of our ERP used in France and in several French and European subsidiaries;
a Web team that creates all services for the www.dutscher.com website and those of several subsidiaries;
a Data team that develops automation and data management programs.

This in-house organization of more than 25 people offers two advantages:

total mastery of tools and their upgrades;
flexibility and speed of execution in our developments with customers or for our own needs.

Contact project managers

An ERP: DiValto

Dutscher uses the ERP DiValto Infinity, from the French publisher DiValto. This ERP is also deployed in several of the Group's European subsidiaries.

DiValto Infinity is a powerful ERP, with the features and functionalities of any standard ERP, comparable to those of SAP, Oracle, Microsoft Dynamics, and ranked among the 7 best ERPs in France (codeur.com ranking).

Particularly well suited to small and medium-sized businesses, Divalto Infinity handles sales management, CAPM, business management, accounting, quality, CRM, and logistics.

The tool offers great power and flexibility, and enables us to create customized programs for our customers in all areas: access to information, special services, logistics services, etc...

Cybersecurity: all measures have been taken to secure our infrastructures, our data, and those of our customers.

The web, the communication tool

A customer satisfaction survey carried out in July 2023 ranked www.dutscher.com as the best-performing B-to-B tool on our market, with an average score of 4.3 out of 5.

Dutscher's web teams develop and create functionalities, load and update content, enrich data and information, and manage web projects with our customers.

This business expertise, focused on the needs of our particular business, is a decisive advantage.

Specific services for our customers

Customized punchout connections with ERP systems or marketplaces, without restriction (SAP Ariba, Oracle E-proc, Coupa, Jaggaer, Accenture, Oxalys, Simfoni, Cegid, Sopra Steria, etc.)
Possibility of restricted online catalog.

Our web strengths

Security

Ensure the availability of web services and the continuity of digital activities
Test and development servers secured via VPN; sites secured by SSL certificates. Axepta payment solution secured by 3D Secure V2
System audited by a qualified, independent auditor (Société Almond), eradicating potential flaws

Reactivity and intelligent action
Providing our customers with the solutions best suited to their needs, as quickly as possible.

Adaptability
All our customers' needs and constraints can be analyzed and met.

Optimization
In-house teams reduce development times.

Anticipation
Being proactive and keeping abreast of technological developments.

Find out more about the Dutscher web account and related services

Digitalization and data: Service Plus

The DATA team develops AI and algorithm-based solutions to automate internal processes with repetitive tasks, to transform data into analysis and prediction tools, and to offer original solutions to our customers.

Specific services for our customers

Hosted catalogs
Customized API for live Dutscher stock tracking, or customer-specific API for any need to access information in real-time or by frequency
Data extraction and production of automated reports and KPIs in the format and frequency required by the customer
Flexibility and responsiveness: centered on our business expertise, all services and tools are tailored exactly to Dutscher's needs and those of our customers.